How long will it take to start seeing results?
As all dogs are individual, so too are their results. Results vary depending on your pup's age, breed, weight and underlying health conditions - as well as their exposure to whatever is triggering the itch.
Some dogs notice a difference within one or two weeks. While others might take eight weeks of daily chews to feel the full benefits.
For those on treatment plans, our vets are on hand to talk you through the process as you go and work through potential allergen exposure to get the best results.
My pup's a little particular; will they like the taste?
We intentionally crafted our Itching and Allergy supplements to make sure dogs find them delicious. With a natural flavour that could tempt even the fussiest of palettes!
Is this product suitable for dog's that suffer from allergies?
We have made every effort to make this chew as allergen-free as possible. If you're not sure, please get in touch with our lovely team.
How does Scooch vet help?
Everyone has the odd question, or two, or twenty about their pet. Many people, for different reasons may not approach their current vet for advice. Video vets mean that you don't have to rely on social media advice, or wondering if what you've googled is right or not as you can get an answer from a vet almost instantly, about anything pet related. All with the speed and convenience of an internet search, but with all of the clinical expertise to ensure you receive appropriate advice. Our video vets are powered by VidiVet.
What about out of hours?
Scooch video vets operate 24/7, so whether you are worried first thing or at midnight, they are always there to support you no matter how big or small your pet question is.
Is the Scooch vet a replacement for my vet?
The short answer is no. It is there to help, and means if you don't need to go to the vet then you don't have to, but they also know exactly when you do need to go to the vet.
Do Scooch vets prescribe medication?
No they do not prescribe medication as this is an act of veterinary medicine, and to prescribe they need to have seen your pet. If you get a prescription from your physical vet then they are able to help you get those medications by pointing you towards their digital pharmacy partners.
How do I sign up for my access to Scooch vets?
When you subscribe to any one of our Scooch products, we will ask some questions about your pet and then direct you to download the Vidivet app, create your password and you're all set!
How does Scooch vet differ to other digital vet services?
Scooch vets are powred by VidiVet to give you access to vet support 24/7. It's the first service in the UK that puts you directly in touch with a vet and gives you the ability to store, record and review their answers so you never have to worry about forgetting what they said. It is also the fastest and most comprehensive service offering digitial veterinary services today!
How does the money back guarantee work?
We offer a no hassle, 30 day money back guarantee upon receipt of your order. You can try the product for 30 days, if you are not satisfied with the results we will refund your original purchase amount for the product ordered, as long as you have informed us within 30 days of order receipt.Please note, for most dog sizes one pouch should be enough to determine the effectiveness of the product for your pup. Because of this, we are only able to honour the guarantee for 1 opened pouch of treats. If you purchased more than one pouch and the products don’t work, we will be more than happy to apply the guarantee to 1 opened, and then any other unopened tubs can still be returned and refunded separately.