Allergy & Itching

Your questions

• How long does it take to spot the difference Scooch makes?

  How long does it take to spot the difference Scooch makes?

  As all dogs are individual, so too are their results. But many dogs see changes from our Allergy chews kicking in after just one week of use! Others can take anywhere between 1-6 month to see the full effects of the supplement. 

• My pup's a little particular; will they like the taste?

  My pup's a little particular; will they like the taste?

  We intentionally created our supplements to make sure dogs find them delicious peanut butter, blueberry & coconut. No pills powders, or gloopy oils; just human grade chews taste tested by thousands of pups.

• At what age should I start my dog on supplements?

  At what age should I start my dog on supplements?

  Our vets designed these supplements to support your dog from 12 weeks old. 

• My dog has allergies, are these suitable?

  My dog has allergies, are these suitable?

  We have made every effort to make our supplements as allergen-free as possible. All of our chews are hypoallergenic, free of grains, wheats and any nasties, making them suitable for sensitive pups. If you have any specific concerns, please get in touch with our friendly team at woof@scooch.pet

  
  

• What's the feeding guide?

  What's the feeding guide?

  Daily feeding guide

  X-small less than 4kgs - 1 chew

  Small 4-10kgs - 2 chews

  Medium 10-18kgs - 3 chews

  Large 18-27kgs - 4 chews

  X-Large 27-36kgs - 5 chews

  Giant over 36kgs - 6 chews

  
  

  For dogs over 12 weeks of age.

• What are the ingredients?

  What are the ingredients?

  Ingredients:

  Potato Flake, Chickpea, Glycerine, Omega-3 Fatty Acids (EPA, DHA), Quercetin, Blueberry Powder, Rape Seed Oil, Pumpkin Seed Powder, Turmeric Root, Grape Seed Extract, Pumpkin Powder, Peanut Butter, Coconut Oil.

  
  

  Analytical constituents

  Protein 8.33%, Fat Content 4.28%, Crude Fibres <1%, Crude Ash 2.11%

• Can I mix and match these supplements?

  Can I mix and match these supplements?

  Yes! It is safe to mix and match our Allergy supplement with the others variants as they target distinct functional health benefits and have different active ingredients. The only supplements that we wouldn't mix due to overlap in ingredients would be our All-In-One supplement with our Joints & Mobility supplement. 

• How long before I start to see the benefits?

  How long before I start to see the benefits?

  Most dogs see an impact within just a week of using our supplement chews, for others it can take a month or longer and very much depends on their issues and the severity. To really give their body the chance to heal from the inside out, our vets recommend giving them 3-6 months to really see all the benefits. 

• If I subscribe, is it easy to pause, amend or cancel?

  If I subscribe, is it easy to pause, amend or cancel?

  Absolutely! You can do so on our apps subscription management dashboard, Scooch Health. Alternatively, you can just pop our friendly team an email at woof@scooch.pet and they'd be happy to sort this for you!

• How are these different to other products on the market?

  How are these different to other products on the market?

  We love this question! Scooch supplements are not only vet-formulated and packed with clinically proven ingredients to actually make a difference, but each chew is also human grade, hypoallergenic and free of all nasties to ensure the highest quality is there for our dogs. Not to mention our focus on sustainability to protect the planet our dogs love so much, with all supplements being meat-free and wrapped up in eco-friendly, recyclable packaging. 

• How does the money back guarantee work?

  How does the money back guarantee work?

  We're so confident your dog will love Scooch that we offer a no hassle, 30 day money back guarantee upon receipt of your order. You can try the product for 30 days, if you are not satisfied with the results we will refund your original purchase amount for the product ordered, as long as you have informed us within 30 days of order receipt. Simply reach out to our friendly team at woof@scooch.pet.
  
  Please note, for most dog sizes one pouch should be enough to determine the effectiveness of the product for your pup. Because of this, we are only able to honour the guarantee for 1 opened pouch of treats. If you purchased more than one pouch and the products aren't right for your dog, we will be more than happy to apply the guarantee to 1 opened, and then any other unopened pouches can still be returned and refunded separately. Please note we do not provide free return labels, the cost to send it back would be at your expense.

• Is the Scooch app really free?

  Is the Scooch app really free?

  Yes! When you subscribe you unlock free access to our award-winning app, Scooch Health. Where you can track your dog's health, fetch free accident & injury insurance, chat with 24/7 video vets and so much more.